HR/SO FAQs

Updated!

Announcements
Certificates
USA Staffing

Announcements

Will announcements open if left unapproved?

Maybe – if the announcement is only for one location, an announcement will open once approved via email.

If an announcement has multiple locations, we will not withhold it from opening as long as at least one location concurs.

How do we request an announcement outside of Fall Recruitment (for announcements opening April through September)?

Please completely fill out the Announcement Request form or spreadsheet located on our website page - Announcement/Certificate Requests Links.

Certificates

How do I obtain access to the certificates?

Completely fill out the Spreadsheet for Requesting Additional Access located on our website and email it back to our office.

*Note: Typically (for PII reasons) two Selecting Officials and two HR Contacts is the maximum allowed.

When will I see the certificates?

HR Contacts and Selecting Officials should typically see certificates within 15 business days from the close date. Notifications will be sent via USA Staffing to your personal government email. During our busy season, this could take a bit longer.

USA Staffing

Why can't I view the certificate?

HR Contacts must switch their profile from Human Resources User to Hiring Manager to view certificates. Once selections are made and the certificates have been returned to our office, they will need to switch back to Human Resources User to create the "New Hire" record and enter the information manually. If you still find that you cannot view the certificate, you may not have access. Please email us for Additional Access information.

I cannot Log In to USA Staffing?

Our office does not have access to assist with logging in to USA Staffing. We suggest submitting a Helpdesk Ticket with USA Staffing.

firejobs.doi.gov

An official website of the Department of the Interior

Looking for U.S. government information and services? Visit USA.gov

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