*Note: Typically (for PII reasons) two Selecting Officials and two HR Contacts is the maximum allowed.
When will I see the certificates?
HR Contacts and Selecting Officials should typically see certificates within 15 business days from the close date. Notifications will be sent via USA Staffing to your personal government email. During our busy season, this could take a bit longer.
DOI FIRES Website
Why are there Fire Contacts on the DOI FIRES website?
These contacts are made available for applicants, so they can reach out directly with their interest as well as questions that typically pertain to onboarding and job specifications.
We received a request to update Contact Information on the Fire Jobs website. What do we do?
At least once a year DOI FIRES emails a notification to HR/SO to look at the Fire Contacts webpage on the DOI FIRES website and check to see if the information is still correct within your location or needs updating. If Contact Names / Phone Numbers / Available Housing / Links for Additional Information need updating, please email the changes to DOI FIRES, and we will update the information on the website.
USA Staffing
Why can't I view the certificate?
HR Contacts must switch their profile from Human Resources User to Hiring Manager to view certificates. Once selections are made and the certificates have been returned to the DOI FIRES Program Office, they will need to switch back to Human Resources User to create the "New Hire" record and enter the information manually. If you still find that you cannot view the certificate, you may not have access. Please email DOI FIRES for Additional Access information.
I cannot Log In to USA Staffing?
DOI FIRES does not have access to assist with logging in to USA Staffing. We suggest submitting a Helpdesk Ticket with USA Staffing.